Membership Terms, Cancellation Policy and Privacy Notice
Last updated: November 10, 2026
1. Who we are
The Exit the Cycle Membership is offered by Astryd Marianne (“we,” “us,” or “our”), through exitthecycle.com. Our services are delivered online, including live sessions through Zoom.
Membership support and written cancellation requests: .
We currently provide support electronically. Additional business identification and contact information will be supplied where required by applicable consumer protection laws.
By joining, you agree to these terms. Please read them carefully and retain a copy for your records.
2. What your membership includes
Your monthly membership includes two live group energy healing sessions each month, live question-and-answer time with Astryd Marianne, session replays in the members area, monthly themes and guided integration, and access to a private online community for ongoing support.
Sessions are delivered online. Dates and times are posted in the members area and may occasionally change. If a session must be rescheduled, members will be notified.
3. Price, billing and automatic renewal
The membership costs $47 USD per month, plus any applicable taxes disclosed at checkout. There is no separate enrollment fee.
Payments may be processed through PayPal, Stripe or Square, depending on the checkout option available. Your first payment is charged when you join. Your subscription automatically renews each month until cancelled.
Before confirming your purchase, you will have the opportunity to review the recurring price, billing terms and payment details.
4. How to cancel
You may cancel your membership at any time without a cancellation fee.
For PayPal subscriptions, you can cancel your automatic payments directly in your PayPal account. Once cancellation is completed through PayPal, future PayPal subscription payments are stopped, subject to payments already initiated.
For subscriptions processed through Stripe or Square, use the cancellation method provided with your subscription or contact us in writing at .
To allow sufficient processing time for written cancellation requests, please submit your request at least three business days before your next scheduled billing date. Requests received closer to renewal will still be processed, but a payment already initiated may not be stopped in time. Any applicable statutory cancellation rights remain unaffected.
After cancellation, membership access normally continues through the end of the period already paid for. We will confirm cancellations requested through our support email.
5. Refunds and statutory rights
All membership payments are final and nonrefundable, except where a refund is required by applicable law.
We do not ordinarily provide refunds or prorated credits for unused membership time, missed live sessions, or a decision not to participate.
Nothing in these terms removes any mandatory cancellation, refund or other consumer protection rights that apply to you.
6. Provincial consumer rights
Canadian consumer protection laws differ by province and territory. Depending on where you live and the type of agreement, additional requirements may apply to pre-purchase disclosures, automatic renewals, contract copies, cancellation procedures and refunds.
Residents of Ontario, Quebec, British Columbia and other provinces or territories retain all applicable statutory rights, even where those rights differ from our standard cancellation and refund policy.
Where a legally required French-language contract or other provincial disclosure applies, we will provide it in accordance with the applicable law.
7. Changes to price or terms
We will provide advance notice of proposed material changes to membership pricing or terms. Where applicable law requires a specific notice period or your express consent, those requirements will apply. Changes will not retroactively affect payments already made.
8. Your account and the members area
Your membership is intended for your personal use. Please protect your login information and do not share access with others. Members must be at least 18 years old.
9. Group sessions, confidentiality and conduct
Members agree to treat others respectfully and not disclose other members’ personal stories or information. Unauthorized recordings, screenshots and redistribution of session materials are prohibited.
Group confidentiality cannot be absolutely guaranteed because other participants attend the sessions. Please share only information you are comfortable discussing in a group setting.
We may suspend or terminate access for serious misconduct, harassment or repeated violations of these terms, subject to applicable consumer rights.
10. Health and wellness disclaimer
Energy healing, prayer and spiritual guidance are complementary wellness practices. They are not medical, psychiatric, psychological or legal services and are not substitutes for professional diagnosis, treatment or advice.
Do not discontinue or change prescribed medication or treatment without consulting a qualified healthcare professional. Results vary, and no particular outcome is guaranteed.
If you are experiencing a mental health crisis in Canada, call or text 9-8-8 for suicide crisis support, or contact emergency services if you are in immediate danger.
11. Content and recordings
Original membership materials, including our teachings, written resources and session recordings, are made available for personal, non-commercial use during active membership. You may not reproduce, distribute, resell or publicly share these materials without permission.
Some live sessions may be recorded for member replays. If recordings capture participants’ voices, images, names or personal disclosures, we will explain the recording and obtain appropriate consent before recording. Members may choose not to participate in recorded portions.
12. Limitation of liability
To the extent permitted by applicable law, our liability for claims related to membership services is limited to the membership fees paid during the three months preceding the claim. This limitation does not apply to liability that cannot legally be excluded or restricted, including mandatory consumer protection rights.
13. Privacy notice
Information we collect
We may collect your name, email address, account information, membership status, transaction records and information you voluntarily provide during membership communications or sessions. Payment information is processed by the payment provider; we do not ordinarily receive your complete payment card details.
How we use information
We use personal information to administer memberships, provide sessions and replays, process payments, communicate important account information, answer questions, maintain security and comply with legal obligations.
Service providers
We may use payment processors such as PayPal, Stripe or Square, website hosting and membership services, email providers and Zoom. Information may be processed or stored outside your province or outside Canada, subject to applicable privacy requirements.
Security and retention
We use reasonable technical and organizational safeguards appropriate to the information involved. We retain information only as long as reasonably necessary for the identified purposes or applicable legal obligations.
Your privacy rights
Subject to applicable law, you may request access to your personal information, ask for corrections, withdraw consent where permitted, or make a privacy complaint. Additional rights may apply in your province, including Quebec.
For privacy requests, contact Astryd Marianne at .
14. Emails and Canada’s Anti-Spam Legislation (CASL)
We send necessary membership communications, including receipts, session reminders and account notices. Promotional electronic messages will be sent only when permitted under applicable Canadian anti-spam law.
Promotional messages will include required sender identification, contact details and an unsubscribe mechanism. We will process unsubscribe requests within the legally required period.
15. Cookies
Our website uses essential cookies for account access, security and site functionality. If optional analytics or advertising technologies are used, we will provide applicable notices and consent choices as required by law.
16. Governing law
These terms are subject to applicable Canadian federal, provincial and territorial laws. Nothing in these terms limits mandatory consumer protections or privacy rights that apply to you.
17. Contact and Privacy Officer
Business name: Astryd Marianne
Website: exitthecycle.com
Email:
Privacy contact: Astryd Marianne
Services are delivered online. Where additional business contact information is required by law, it must be provided before accepting affected purchases.
18. Responsibility, Affiliates and Partner Protection
Astryd Marianne is solely responsible for the administration, delivery, management, billing, customer service, and operation of the Exit the Cycle Membership and the services she personally provides.
Affiliates, referral partners, promotional partners, guest speakers, and other independent collaborators who introduce or promote the membership are not responsible for Astryd Marianne’s membership operations, billing, refunds, cancellations, service delivery, or representations made by Astryd Marianne.
To the fullest extent permitted by applicable law, Astryd Marianne agrees to defend, indemnify, and hold harmless these affiliates and partners against third-party claims, reasonable legal expenses, damages, and liabilities arising from Astryd Marianne’s own acts, omissions, contractual obligations, or failure to comply with applicable laws.
This protection does not extend to an affiliate’s or partner’s own negligence, misconduct, misleading advertising, unauthorized promises, or violation of applicable law.
Nothing in this section limits consumers’ statutory rights or prevents claims that cannot legally be excluded.
